The Concierge Experience, Built for Swim Clubs.
Member Splash is easy to set up—and even easier when someone else does it for you. Concierge Services are for clubs that would rather pay to get it done than find time to do it themselves. No judgment. We get it.
Concierge Services Menu
Fully à la carte — pick exactly what you need, nothing more. This menu was built from feedback collected across 100+ first-year clubs who told us which setup tasks they'd rather hand off to a pro.
Payment & Billing Setup
POS System Configuration
Complete setup of point-of-sale for product sales
$395
Post-Onboarding Data Import
Additional data import after your complimentary onboarding import — includes wiping existing data and re-importing clean records
$395
Forms & Reservations
Standard Forms
2 forms designed and configured (registration, waivers, surveys, applications)
$395
Complex Forms
1 advanced form with conditional logic and multi-step workflows
Starting at $395
Configure Reservations System
Complete setup and configuration per facility group
$395
Website
Site Content Transfer Service
Transfer existing website content (up to 5 pages, +$120 per additional page)
$500
Training & Strategy
New Customer Training Session
2-hour live training for your admin team on platform features
$395
Refresher Training Session
2-hour advanced training for existing customers learning new features
$495
Season Prep Consultation
Strategic setup for your upcoming season—pricing, communications, registration flow
$395
Ready to Book Your Concierge Services?
Pick what you need, we'll take it from there. Most services are wrapped up within 5 business days.
Register for Concierge ServicesNot sure which services you need? Contact us and we'll help you decide.
