We often get questions from clubs that are a variation on one of the three following things: The number of subscribers on my segment in MailChimp doesn’t match the number of accounts in Member Splash; Someone has paid dues but received a payment reminder email...

Member Splash offers a suite of tools for managing your swim club’s members, guests, payments and wait list. We help our member clubs save time, increase revenue, improve communications, and save money. What follows is a case study of a Member Splash club that...

DATA SECURITY AND CONFIDENTIALITY At Member Splash the security and confidentiality of our customers' data is our number one priority. We have documented the key elements of our practices below but above all else, we never collect or store critical personal data. The...

Let’s make a survey! Surveys are a great way to find out how you are performing in the eyes of your members! Since surveys are handled online now, the hard work of analyzing the responses is automatically done for you. Member Splash Premium members can create surveys...

As part of your club’s set up process we have created a MailChimp account for sending bulk emails to your membership. Our experience is that club’s email data runs the gamut from non-existent to fairly comprehensive. Our recommendation to clubs is that you send an...