2026 Pre-Season Checklist for Swim & Tennis Clubs

2026 Pre-Season Checklist for Swim & Tennis Clubs:
Complete Member Splash System Setup Guide

Prepare your club management platform for a successful season opening

By Erik Wurster | Published December 11, 2025

As Swim & Tennis Clubs gear up for the upcoming season, now is the perfect time to review your operations, update your club management tools, and ensure your Member Splash system is fully configured for a smooth opening. A well-prepared membership management system not only reduces administrative stress but also increases member satisfaction, improves staff readiness, and supports accurate financial planning.

This Pre-Season Checklist for Swim & Tennis Clubs outlines the top steps every club should take before opening day—highlighting how to use your Member Splash platform to streamline membership, billing, facility access, communications, and court or pool operations.

⚡ Quick Summary: Essential Pre-Season Tasks

Update membership types and 2026 pricing
Configure automated renewal communications
Generate financial and attendance reports
Verify access control and check-in settings
Update waivers and club documents
Review program registrations
Refresh website content
Train staff on system permissions
Test billing and payment processing
Complete system verification checklist

1Review and Update Membership Types & Pricing in Your Club Management System

Before renewal season begins, verify that your membership categories, pricing tiers, guest fees, and add-ons are accurate for 2026.

What to check:
  • Membership types and capacity limits
  • Season pricing updates
  • Guest pass packages
  • Tennis, racquetball, pickleball, or swim team add-ons
  • Late fees, reinstatement fees, and early-bird discounts

With Member Splash's comprehensive membership management features, any changes immediately sync across billing, check-ins, and Member Mail—keeping your entire system aligned for the season.

2Configure Automated Membership Renewal Settings With Member Mail

Renewal communication is critical—especially for clubs managing a mix of Swim and Tennis memberships.

Use built-in Member Mail to:
  • Notify unpaid members automatically
  • Schedule renewal reminder sequences
  • Send targeted messages to expiring or lapsed accounts
  • Deliver renewal instructions tailored to your club

Because Member Mail syncs live with the membership database, you avoid exporting lists or managing external systems. This automated communication capability is a cornerstone of effective swim club management software.

3Generate Financial Reports and Summaries Before Season Opens

Accurate reporting helps clubs prepare budgets, plan staffing, and understand previous attendance trends.

Recommended pre-season reports:
  • Financial Summary Report
  • Payment History Report
  • Point-of-Sale Reports (guest passes, concessions, pro shop, etc.)
  • Weekly Visit Reports

Running these before your spring budget meeting gives your board a clear snapshot of your club's financial landscape. Learn more about Member Splash's pricing and reporting capabilities.

4Verify Gate Access, Check-In Rules, and Household Settings

Your access control rules should match your updated membership policies.

Confirm:
  • Household members are correct
  • Waivers are configured (primary-only or per-person signature)
  • Guest rules match current season policy
  • Photo requirements are up to date
  • Check-in devices are tested

Whether you're using Future Splash features or Member Splash Classic, these items ensure your season starts without access issues. This level of facility management integration is essential for tennis club management software and pool management operations.

5Refresh Waivers, Agreements, and Key Club Documents

Update any documentation members must accept during their renewal or online registrations.

Common updates include:
  • Liability waivers
  • Pool and tennis court rules
  • Program and clinic guidelines
  • Guest and facility usage policies

For surveys or custom forms, clubs should use Gravity Forms.

6Review Program Registrations (Swim Team, Tennis Clinics, Lessons)

If your club offers seasonal programs, verify that each registration option is configured accurately in your club management platform.

Check:
  • Dates, availability, and pricing
  • Early-bird or tiered pricing
  • Confirmation email templates
  • Waitlist setup
  • Member account tagging for programs

7Prepare Your Website for the Season

Whether using your 5-page DIY Essentials website, professionally designed 5-page Thrive starter site, or 20-page custom Premium website, ensure your digital presence is accurate.

Update content such as:
  • Operating hours
  • Program information
  • Board or staff contacts
  • Court rules and reservation details
  • Photos and announcements

A polished site reinforces credibility and improves member experience—critical components of modern membership management systems.

8Confirm Staff Access, Roles, and Training

Seasonal staff turnover means your permissions and training need a pre-season refresh.

Steps:
  • Add or remove staff accounts
  • Review user roles and permissions
  • Walk staff through front-desk procedures
  • Train on check-in rules and POS workflow
  • Review waiver enforcement policies

Member Splash helps ensure staff can operate confidently on opening day.

9Test Billing, Payment Processing, and Refund Settings

A full billing test helps avoid the most common early-season support issues.

Verify:
  • Credit card and ACH settings
  • Processing fees
  • Tax rates (if applicable)
  • Refund settings
  • Auto-renewal logic

Accurate settings mean fewer member complaints and cleaner billing queues. Automated payment processing is a key advantage of comprehensive pool management software.

10Review Your Onboarding Setup (New Clubs Only)

Brand-new Member Splash clubs should refer to their Credential Sheet and onboarding documentation to make sure no setup tasks were missed.

New to Member Splash?

Access comprehensive resources and setup guides

View Resources →

11Member Splash System Verification: Official Start-of-Season Configuration Steps

The following system-specific steps come directly from the Member Splash New Season Checklist—ensuring high accuracy and completeness for 2026.

✔ Reset All Accounts to UNPAID

Begin the season with all accounts marked correctly. Use Bulk Change to reset accounts to "Unpaid" before opening billing.

✔ Check and Update Product Prices

Verify that all product pricing aligns with your 2026 structure.

To update: Products → Edit → Flat Rate or Per Member Pricing → Update

Member Splash product pricing editor showing flat rate and per member pricing configuration for 2026 season

Product pricing configuration interface in Member Splash

✔ Verify Early Bird Discounts & Late Fee Dates

Check the dates and amounts for early-bird discounts and late fees.

  • Dates are correct
  • Fees match policy
  • Descriptions are updated
  • Positive numbers = fee increases
  • Negative numbers = discounts
Configuring early bird discounts and late fees in Member Splash club management software with date ranges and amounts

Early bird discount and late fee configuration

✔ Review Account Tags

Account Tags help you apply variations or fee structures to specific groups.

✔ Test All Products Using a Test Account

Use your admin test family to confirm that members are billed correctly when clicking Pay Now in their red payment bar.

Member account dashboard showing payment status bar and Pay Now button for testing billing configuration

Member view of payment status and Pay Now button

✔ Review All Club Settings

Includes:

  • Account Settings
  • Directory Settings
  • Forms
  • Front Desk Settings
  • Guest Fees
  • All Payment Settings

Ensure these reflect your updated club rules.

✔ Update Guest Pass Prices for Front Desk Check-In

Within the Check-In tab, use the upper-left Settings Icon to review and edit pricing.

✔ Create Tags in Mailchimp (Optional)

If you want last year's segments preserved, tag them before resetting accounts.

✔ Remove Products From Draft Mode

Products must be published or they won't appear in member billing.

✔ Do Your Annual Data Cleanup

Use Account Filters or Member Filters to remove records that do not conform to club rules, merge duplicates, or correct outdated configurations.

✔ Notify Members When It's Time to Pay

Whether via Member Mail or Mailchimp, send your "Time to Renew" message once all settings and pricing are verified.

❓ Frequently Asked Questions

When should swim and tennis clubs start pre-season setup?
Most clubs should begin their pre-season system configuration 6-8 weeks before opening day. This provides adequate time to update pricing, test billing systems, train staff, and communicate with members about renewals. January and February are ideal months for clubs opening in late spring or early summer.
How long does Member Splash system configuration take?
For clubs with established setups, pre-season configuration typically takes 2-4 hours spread across a few days. New clubs should allow 1-2 weeks for complete onboarding and setup. The most time-consuming tasks are usually pricing updates, testing products with test accounts, and staff training. Using the official Member Splash checklist ensures nothing is missed.
What's the most important pre-season task for club management?
Testing your billing and payment processing is the single most critical task. Billing errors create the most member complaints and administrative headaches at season start. Always use a test account to verify that all membership products, add-ons, fees, and discounts calculate correctly before notifying members that renewals are open.
Can Member Splash handle both swim and tennis club operations?
Yes, Member Splash is specifically designed as swim club management software and tennis club management software combined. The platform manages membership for multi-sport facilities including pools, tennis courts, pickleball courts, fitness centers, and HOA amenities. The system handles sport-specific programs, court reservations, pool check-ins, and facility-wide billing from a single platform.
What if we need help with our pre-season setup?
The Member Splash support team is available to assist with all pre-season configuration questions. Visit Member Splash Support for articles, guides, and help documentation. You can also contact support directly for personalized assistance with your club's specific setup needs.

Ready to Prepare Your Club for a Successful 2026 Season?

Pre-season preparation sets the tone for your entire operational year. By taking time now to configure your Member Splash club management platform, review pricing, test products, update documents, train staff, and prepare your communications, your Swim & Tennis Club can open the season with confidence.

If you'd like help reviewing your setup or walking through any part of this checklist, the Member Splash team is always here to support you.

Get Support Now →