Introducing Member Splash to Your Members
As part of your club’s set up process we have created a MailChimp account for sending bulk emails to your membership. Our experience is that club’s email data runs the gamut from non-existent to fairly comprehensive. Our recommendation to clubs is that you send an initial email to your members letting them know about the new site and how to access their accounts. Since MailChimp tracks opens and bounces you can then generate a list of members who either don’t have an email address on file or didn’t get or read the email and follow up with a paper mailing.
You might want to use the provided sample as the basis of your initial email. It uses merge tags which get replaced with actual member data. The format for merge tags is *|TAG|*.
Dear *|FNAME|* *|LNAME|*,
OUR CLUB NAME is pleased to announce that we are launching a new membership management system. As part of the pre-launch process we have worked hard to clean our records and import all of your existing account data into the new system. Due to differences in formatting and how information is stored there will be some records that are incomplete or need to be adjusted. We ask that when you first log into the new system, please take a moment to verify all of your account information and make any corrections needed. If you have any questions or need assistance with any changes please contact us at email of contact person.
To log into your new account please complete the following steps:
1. Go to http://cluburl.com and click on the Member Login link at the top of the page.
2. The username for your account is *|LOGIN|*
3. The default password for your account is default password. You will see a reminder when you log in that you are using the default password. Please take a moment to update it to something secure and be sure to store that password somewhere. If you ever lose your password you can use the password reset link, but this requires a valid email address on file. You can store one email address per adult member by clicking the edit icon next to their name on the account management screen.
For questions regarding your membership, payment status, club policies, team participation, etc. please contact club contact email.