Built for Your Club
The 2026 season runs smoother with Member Splash. From AI-powered workflows and installable app access to self check-in, push alerts, paid reservations, staff scheduling, and Splash Cards — we've been building tools all season to make life easier for your members, your staff, and your board.
Poseidon is the AI built into Member Splash this season — turning plain-language requests into finished work. Describe what you need — building a form, scheduling a facility, generating an image — and Poseidon builds it, backed by 16 years of experience across 470+ clubs.
Describe your staffing needs and Poseidon builds the shift schedule — lifeguards, front desk, and seasonal staff, balanced and ready to publish.
Describe the form you need and Poseidon assembles the fields, logic, and layout — registration, waivers, applications — without starting from a blank page.
Set up availability for swim meets, clinics, and club events in minutes instead of hours of manual configuration.
Build out lesson levels, instructor assignments, and session schedules from a plain-language description of your program.
This is the engine behind the AI-Powered Availability Builder below — describe your facility rules in plain language, Poseidon builds the schedule.
Generate on-brand email campaigns and announcements from a short prompt — ready to review, tweak, and send to your members.
AI-generated onboarding walkthroughs personalized to each user's role. A new board member logging in for the first time gets a guided tour built for their seat — not a generic tutorial.
Generate high-resolution club images in seconds. AI-powered stock search, smart categorization, and in-use detection built in.
Staff photograph lost items; Poseidon auto-generates descriptions, removes backgrounds, and creates searchable cards members can browse.
Members describe what they want to book and when — Poseidon finds the open slot and completes the reservation right in the app.
Members get instant answers to club-specific questions — hours, policies, pricing — without waiting on a call back from the front desk.
Member Portal
The full Member Splash experience, optimized for phones, tablets, and desktops. Members and admins can install it directly from the browser for fast, app-like access on any device — no App Store required.
- Installs directly from the browser — no App Store, no Google Play
- Works on any device — iPhone, Android, tablet, desktop
- Members access their account, reservations, and passes on the go
- Feels like a native app — home screen icon, full-screen experience
Members check themselves in right from the app — no staff needed at the gate. Faster entry, less hassle, and a better experience at the door.
- Members tap to check in from their phone at the gate
- Staff can verify instantly — no paper lists or manual lookups
- Works for all paid members
- Real-time attendance tracking built right in
Reach your members instantly — right on their phone's home screen. No email open rates to worry about, no newsletters to design. Just send and be seen.
- Send pool closures, weather alerts, and announcements instantly
- Members opt in through the app — no extra setup required
- Notifications arrive on the lock screen like any native app
- Send to all members or target specific groups
Members can book court time, lane rentals, and facilities directly from the app — anytime, from anywhere. Payment collected right at booking.
- Browse availability and reserve in just a few taps
- Pay instantly — no separate checkout or follow-up needed
- Manage and cancel bookings right from the app
- Works with your existing Paid Reservations setup
& Clinics
Let members sign up for swim lessons, clinics, and programs right from the app. Registration, payment, and scheduling — all in one place.
- Browse and register for lessons and clinics on the go
- Payment collected at registration — no invoicing required
- Manage rosters and schedules from the admin side
- Automated reminders keep members and instructors on track
Give your members a faster, easier way to pay at the pool. Splash Cards are prepaid accounts members load online — no cash, no fumbling at the register, just tap and go.
- Members load money from home using a saved credit card
- Create multiple cards — one for the kids, one for the whole family
- Works right at your pool's point of sale — fast and seamless
- Members can check their balance and purchase history anytime
Sell one-day access passes for guests and non-members — fully integrated with your Member Splash setup. More flexibility for your club, more convenience for everyone.
- Sell day passes online or at the gate — your choice
- Set capacity limits so your pool never gets overcrowded
- Different pricing for adults, kids, and seniors
- Passes are tracked and validated right in Member Splash
Setting up facility availability used to mean hours of manual configuration. Now AI does the heavy lifting — just describe what you need and your schedule is ready to go.
- Describe your facility rules in plain language — AI builds the schedule
- Handles complex recurring availability across multiple facilities
- Review and adjust before publishing — you stay in control
- Setup that used to take hours now takes minutes
Start charging for court time, lane rentals, or any facility — and collect payment automatically when a member books. No more chasing fees after the fact.
- Set a flat rate or charge by the hour — your call
- Charge for court time, lane rentals, or any facility
- Payment is collected upfront, right at the time of booking
- No more chasing fees after the fact
Everything you need to manage your pool staff — from scheduling shifts to tracking hours — all in one place.
- Build and manage staff schedules with ease
- Employees clock in and out right from their phone
- Approve time-off requests without the back and forth
- Export hours and pay summaries for payroll
Greet members with a message the moment they log in. Perfect for seasonal reminders, rule changes, upcoming events, or anything your club needs front and center.
- Create custom announcements that appear on member login
- Add images, text, and links — fully customizable
- Set start and end dates so messages show at the right time
- Members acknowledge and dismiss — no message gets missed
Send invoices that look like they came from your club — not generic software. Add your logo, colors, and club name for a polished, professional billing experience.
- Upload your club logo and set your brand colors
- Invoices reflect your club's identity, not ours
- Works across all billing types — dues, passes, reservations
- Members see a consistent, trustworthy experience
Every login sees a dashboard tuned to what matters to them. Board members, managers, and front desk staff each get the right widgets, front and center — no digging through menus to find what they need.
- Drag, resize, and rearrange widgets to fit how your club runs
- Lock widgets in place so the layout stays consistent for your team
- Clean, modern look — accessible color palette, less visual clutter
New board members log in and get walked through the screens that matter for their role automatically. No more starting from a blank dashboard or guessing what to click first.
- Step-by-step walkthroughs generated and tailored per screen
- Replay any tour anytime from the help icon
- Cuts onboarding time for new board members and staff
Admin user management got a full rebuild this season — mobile-friendly card views, faster search, and centralized audit logs across logins, member changes, guest passes, and more.
- Filter by role, search by name, see last login at a glance
- Centralized audit logs are filterable, sortable, and exportable
- Covers email delivery, logins, member & account type changes, guest passes, and day use passes
Front desk staff can now see a member's tags and notes the moment they pull up their account at check-in — and managers control who can apply tags versus manage the tag list itself.
- Color-coded tags and a quick-edit note field, visible at check-in
- Built-in Help is now part of the top nav — drag the chat window anywhere on screen
All admin settings are now in one clean, card-based dashboard at Admin → Settings — easier to find, easier to use.
The old WordPress settings menu is gone. Everything lives natively inside the Member Splash admin panel where it belongs.
General, Directory, Messages, Forms and more — organized into clearly labeled cards so setup takes minutes, not a scavenger hunt.
Automatically verify member addresses against your service area boundary and show different fees for residents vs. non-residents.
A redesigned filter panel on Accounts and Members lets you save and share views across your whole admin team — no more rebuilding the same filter every time.
Support chat moved into the top nav and can be dragged anywhere on screen, so it never blocks what you're working on.