Member Splash Welcomes Chief Technical Officer Katelyn Pauley to Lead Member Splash’s Innovation

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We’re excited to introduce Katelyn Pauley, our Chief Technical Officer at Member Splash! With more than two decades of experience in IT, software development, and systems engineering, Katelyn has transformed our internal teams and technology infrastructure. As a top graduate from the Naval Aviation Technical Training Center and a highly distinguished member of the U.S. Marine Corps in the elite I-strand level, Katelyn also served in a Secret role for Electronic Countermeasures (MOS 6483). Her depth of expertise ranges from high-performance infrastructure and security solutions to building effective teams and creating scalable processes.
Katelyn’s visionary leadership laid the groundwork for our Support and Development teams, streamlining internal workflows, enhancing our Knowledge Base, and developing tools that drive efficiency and success. She has been the driving force behind many pivotal improvements, including optimizing onboarding processes, recruiting key talent like our Support Team Lead Dustin Brennan, and creating policies and infrastructure changes that ensure Member Splash’s scalability as we grow.
Katelyn’s commitment to innovation and operational excellence continues to guide our internal teams as they strive for consistent, high-quality support for our valued customers. Her passion for setting new goals and enhancing our customer experience propels Member Splash into an exciting future!
Fun Facts About Katelyn 🙂
Favorite Food: Sushi – a true delicacy connoisseur.
Top Movie & TV Picks: The Matrix, Fight Club, V for Vendetta, House – a taste for intriguing, thought-provoking stories.
Hobbies: Katelyn thrives on adrenaline with skateboarding, dominates in competitive FPS gaming (Valorant), showcases her creative flair by singing in a band and writing, and is a skilled practitioner of jiujitsu.
Unique Talent: Katelyn has synesthesia, a unique perceptual gift that enhances her pattern recognition abilities – a superpower in tech innovation.