Exciting Updates to Member Mail: Email Scheduling and Advanced Reporting Now Available!
We’re thrilled to announce two powerful enhancements to the integrated email tool within the Member Splash platform: email scheduling and comprehensive email reporting. These new features are designed to give you even greater control and insights into your communications, ensuring your messages are sent at the perfect time and provide valuable performance metrics.
Email Scheduling
You can now plan and schedule your campaigns in advance, setting specific dates and times for delivery. This capability allows you to optimize when your emails are sent, ensuring they reach your members at the most impactful moments.
Advanced Email Reporting
Our new reporting feature provides in-depth metrics, enabling you to track key indicators such as delivered, bounced, opened, and clicked emails. This data offers valuable insights into how your messages perform, empowering you to make data-driven decisions to refine and enhance future campaigns.
A Quick Recap: Getting Started with Our Integrated Email Tool
This summer, we introduced our integrated email tool to revolutionize how you connect with your members. Built into Member Splash, it eliminates the need for third-party platforms, offering a streamlined approach to crafting and sending emails directly from our system.
Access and Setup
The email tool is available to users with the Board role by default, though access can be easily extended to other roles via Admin → User Roles. To get started, navigate to Communications → Email Campaigns from your admin dashboard. On your initial visit, you’ll configure the tool by entering a physical address to ensure compliance with the federal CAN-SPAM Act. Every email sent includes a generated footer with an unsubscribe link to keep your communications compliant and provide members with easy opt-out options.
Simplified Contact Management
Contacts are automatically synced with your system’s member list. As you add, edit, or delete members, the contact list updates automatically. You can apply filters based on criteria like payment status or account type and search by name or email. Members who unsubscribe are removed from bulk email lists but will continue receiving essential system messages.
Targeted Communication with Segments
Segments enable you to send tailored messages to specific groups within your membership. Create segments using selected criteria to ensure precise targeting, such as sending reminders to unpaid members while excluding wait-listed individuals.
Crafting Your Campaigns
Our drag-and-drop campaign editor lets you design emails easily. You can preview messages on different devices and enhance visuals with AI-generated imagery based on text prompts or access millions of royalty-free stock images.
Testing and Sending
Before sending a campaign live, use the Test Send feature to preview your message. When satisfied, hit Send to List. Your messages are sent through SendGrid, providing high deliverability and performance. And with our new reporting tools, you can track engagement and optimize future communications.
Get Started Today!
Explore our new scheduling and reporting features to take your email communications to the next level. For more detailed instructions, visit our support articles or reach out to our team. Happy emailing with Member Splash!
