We’re excited to announce a major upgrade to Member Splash that’s going to transform the way you communicate with your members. Say hello to our brand-new integrated email tool! This powerful feature is designed to streamline your email marketing efforts and offer a seamless experience without needing a third-party platform.

Why the Change?

Our integrated email tool is built right into Member Splash, offering you an efficient and user-friendly way to manage your email campaigns. With this new feature, you can take advantage of dynamic filter criteria to send targeted messages to your members, all from within our platform.

Getting Started

The email tool is available by default to users with the Board role. However, you can easily grant access to other user roles via the Admin → User Roles screen.

To get started, navigate to Communications → Email Campaigns from your admin dashboard. On your first visit, you’ll be prompted to configure the tool by entering a physical address to comply with the federal CAN-SPAM Act. Once this is done, you’re ready to explore the rest of the features. You can always update the address later if needed.

Each email sent will include an automatically generated footer with an unsubscribe link to ensure compliance and provide your members with easy opt-out options.

Managing Your Contacts

Our email tool simplifies contact management. The Contacts tab displays all members with an email address in the system. As you add, edit, or delete members, the list updates automatically.

You can filter your contacts by various criteria such as payment status or account type, and even search by name or email address. If a member unsubscribes, they’ll be removed from your bulk email list but will still receive essential system messages like payment confirmations.

Targeted Communication with Segments

Segments let you target specific subsets of your membership. For instance, you can send renewal notices to unpaid members while excluding those on a wait list. Before sending any message, you must create at least one segment to ensure you reach the right audience.

To create a segment, go to the Segments tab and click Add Segment. Define the filter criteria, and remember that all selected criteria must be met for a member to be included. This feature ensures your messages are precise and relevant.