When people think of Member Splash, they often associate it with swim clubs and pool management. However, did you know that Member Splash is also an ideal solution for Homeowners Associations (HOAs)? Since 2013, Member Splash has been committed to serving the unique needs of HOAs. We’ve developed strong partnerships within the HOA and Property Management industries, working closely with key personnel to understand their challenges and deliver a system that meets their needs.
Today, HOAs make up nearly one-fifth of our customer base, and we take pride in the robust solutions and lasting partnerships we’ve built. Whether you manage a small community or a large development, Member Splash offers a comprehensive suite of tools to streamline your operations and enhance the experience for your residents. Here’s how HOAs can benefit from using Member Splash:
1. Photo-Based Check-In System for Gatekeeping
Security and access control are top priorities for any HOA. With Member Splash’s photo-based check-in system, you can ensure that only authorized residents and guests gain entry to community amenities. This feature allows your staff to easily verify identities and maintain a secure environment.
2. Homeowner and Renter Classifications
Managing different types of residents can be a challenge, especially when it comes to differentiating between homeowners and renters. Member Splash makes it simple by allowing you to customize the way you classify residents accordingly. This helps in tracking resident status and ensuring that each group receives the appropriate access and privileges.
3. Lease Expiration Date Tracking
Keeping track of lease expiration dates is crucial for managing rentals within your community. Member Splash provides an easy way to monitor these dates, ensuring that renters’ access to amenities is appropriately managed. This feature helps avoid any confusion or lapses in access, keeping everything running smoothly.
4. Virtual Guest and Caregiver Passes with Electronic Payment Options
Gone are the days of manually issuing paper guest passes. With Member Splash, residents can request virtual guest and caregiver passes online. The platform also supports electronic payment options, making it convenient for residents and reducing administrative workload.
5. Annual Pool Use Waiver Compliance
Ensuring that all residents comply with annual pool use waivers is a critical task for HOAs. Member Splash simplifies this process by tracking waiver submissions, making sure that only compliant residents are granted access to the pool. This feature helps you maintain safety standards without the hassle of paperwork.
6. Clubhouse Rentals: Calendar Availability, Requests, and Payment
Managing clubhouse rentals can be a complex task, especially if you’re dealing with multiple requests. Member Splash offers a seamless system where residents can view calendar availability, submit rental requests, and make payments—all online. This streamlines the process and ensures that everyone has equal access to the community’s shared spaces.
7. Court Reservations
Whether it’s a tennis court, basketball court, or any other shared space, managing reservations is a breeze with Member Splash. Residents can easily book time slots online, and the system automatically updates availability in real-time. This eliminates scheduling conflicts and ensures that courts are used efficiently.
8. Integrated Email Campaign Management
Communication is key to running a successful HOA, and Member Splash makes it easier than ever with its integrated email campaign management feature. This tool allows you to create targeted email campaigns and segment your emails based on account type, account status, or specific account tags. Whether you’re sending out important announcements or promoting upcoming events, you can reach the right audience with just a few clicks.
9. Visits Reporting
Keeping track of who uses your facilities and when can be invaluable, especially for HOAs with multiple amenities like pools, gyms, and clubhouses. Member Splash’s visits reporting feature lets you track which specific attendant checked in a resident, providing a detailed log of facility usage. This is particularly useful for monitoring activity across different locations within your community.
10. Event Registration Forms with QR Code Entry Scanning
Organizing community events has never been easier with Member Splash’s event registration forms. Residents can easily sign up for events online, and with the optional QR code entry scanning feature, you can streamline the check-in process on the day of the event. This reduces bottlenecks and helps you manage attendance more efficiently.
11. Board Election Forms
Board elections are a cornerstone of transparency and resident involvement within an HOA. Member Splash streamlines this process with customizable board election forms, allowing residents to vote online securely. By requiring a login before voting and ensuring that only one vote is cast per account, Member Splash guarantees a smooth and fair election process. This feature enhances community participation and helps maintain effective and transparent HOA governance.
12. Resident Survey Forms
Understanding resident needs and preferences is key to providing excellent community management. With Member Splash’s resident survey forms, you can easily gather feedback on a range of topics—from satisfaction with amenities to suggestions for future improvements. The insights you gain can help guide decision-making and improve the overall resident experience.
13. Partnership Programs
At Member Splash, we recognize the crucial role that property management companies play in maintaining and enhancing HOA communities. That’s why we’ve developed exclusive partnership programs designed specifically for these companies. By joining our program, property management firms can access special incentives that not only streamline their operations but also provide added value to the communities they manage. Our partnerships offer tailored solutions, including account management, customized features, and discounted pricing, ensuring that both property managers and the HOAs they serve benefit from a seamless, efficient management experience.
In Conclusion If you’re managing an HOA and looking for ways to simplify operations while enhancing resident satisfaction, Member Splash is worth considering. With its wide range of features, including integrated email campaigns, visits reporting, and event registration with QR code scanning, it’s an all-in-one platform that can help you run your community more efficiently. Find out more today by contacting our Sales Team.