A Comprehensive Solution for Simplified Reservations: Enhance Your Club’s Revenue Streams with Member Splash Reservation Platform

Are you tired of juggling multiple payment platforms and dealing with complicated reservation processes? Well, say goodbye to those headaches and get ready to dive into the exciting world of Reservations in the Member Splash Platform! This innovative solution is here to revolutionize the way clubs manage reservations and generate revenue.

Hassle-free Reservation Experience for Club Members:

We believe in empowering your club members. With Member Splash, they can make and manage their own reservations in just a few simple steps. Say goodbye to constant contact with club staff and hello to a user-friendly interface that allows members to navigate the visual calendar and find available time slots. Plus, they have full control over their reservations, with the ability to view and edit upcoming and past bookings. It’s time to put the power in their hands!

Interactive Calendars for Enhanced Engagement:

Get ready to take member engagement to the next level! Member Splash offers a customizable reservation calendar that can be embedded on your club’s website. Now, your members can view available time slots, make reservations, and even share their bookings on social media. By promoting reservations and events through this interactive calendar, you can drive attendance and boost revenue. It’s time to make reservations exciting!

Seamless Payment Integration:

Get ready to simplify your club’s payment process and boost your revenue streams with Member Splash. We’ve integrated seamlessly with Gravity Forms, allowing you to effortlessly accept payments for lessons, camps, and facility rentals. No more hassle, it’s time to make reservations a breeze!

Data-driven Reservation Tracking:

Gone are the days of making blind decisions. With Member Splash, you can make informed choices based on real-time data. Our comprehensive reports and analytics provide insights into reservations and attendance, helping you optimize your operations and enhance the member experience. It’s time to take control of your club’s success!

Streamlined Event Bookings and Facility Rentals:

We don’t just stop at swim lanes and court reservations. Member Splash simplifies event bookings and facility rentals for swim and tennis clubs. From organizing tournaments to booking event rooms and even renting out your club’s facilities for private parties, we’ve got you covered. With our easy-to-use event blocking tab, scheduling conflicts will be a thing of the past. It’s time to streamline your operations!

Upselling Opportunities:

Why stop at reservations when you can offer so much more? With Member Splash, you can upsell additional services and offerings during the reservation process. Imagine members booking a tennis court and being presented with options to add-on tennis lessons or purchase tennis equipment. This not only boosts your revenue but also enhances the member experience by offering personalized recommendations and convenient access to related services. It’s time to take upselling to the next level!

The Member Splash Platform is your comprehensive solution to simplify the reservation process for both members and administrators. By streamlining reservations, integrating payment solutions, tracking attendance, and boosting event engagement, you can enhance your club’s revenue streams and provide an exceptional experience to your members. Embrace the power of Member Splash and take your club to new heights of success. Get ready to make waves!

Member Splash and SquadLocker’s Heart for Fundraising: Recognizing its Pivotal Role in the Success of Clubs and Organizations

Dive into Efficiency: SquadLocker and Member Splash Revolutionize Swim Club Fundraising


Swimming clubs are the heartbeat of the swimming community – nurturing talent, instilling a passion for the sport, and shaping future athletes. However, running a swimming club can sometimes feel like navigating treacherous waters. From managing memberships to sourcing custom apparel, the list of responsibilities can seem endless. But fear not! Enter the dynamic duo of SquadLocker and Member Splash, here to simplify club operations and let clubs focus on what truly matters – their members.

Picture this: A user-friendly interface that effortlessly handles membership management, saving precious time and money. That’s where Member Splash shines. Tailored specifically for swim clubs, this powerhouse platform understands the unique pricing structures, account types, and club rules that clubs deal with. Say goodbye to administrative headaches and hello to streamlined efficiency.

SquadLocker Merchandise Now, let’s talk about SquadLocker, the unrivaled champion of custom apparel and e-commerce solutions. Their mission? To revolutionize how organizations personalize and distribute custom goods. With their cutting-edge online tools, SquadLocker empowers swimming clubs to effortlessly create, manage, and distribute custom apparel. From sleek uniforms to spirited team gear, SquadLocker offers a staggering selection of over 16,000 products from top brands like Wilson, Under Armour, Adidas, and Nike. In other words, the possibilities are endless, allowing clubs to showcase their unique brand identity. And here’s an exciting tidbit: SquadLocker’s SquadStudio design tool will soon unveil sublimated swim uniforms, taking style to new depths.

But that’s not all. SquadLocker’s true strength lies in their lightning-fast service. No more waiting for ordering windows or dealing with minimum order quantities. With SquadLocker, club members can enjoy the convenience of round-the-clock online stores, where they can order anytime, anywhere. And thanks to SquadLocker’s seamless payment and fulfillment process, the journey from selection to delivery is as smooth as a perfectly executed butterfly stroke.

SquadLocker Fundraising But wait, there’s more! SquadLocker goes above and beyond custom apparel. They have a heart for fundraising, recognizing its pivotal role in the success of clubs and organizations. Thanks to SquadLocker’s fundraising feature, clubs can display a SquadLocker Store Banner on their Club Website and effortlessly earn funds with every purchase. It’s as simple as flicking a switch, allowing clubs to raise funds to cover expenses such as new equipment, maintenance, upgrades, and those unexpected repairs. Talk about a win-win situation!

To wrap it all up, the partnership between SquadLocker and Member Splash presents swimming clubs with an all-encompassing solution for their membership management and custom club apparel needs. With SquadLocker’s unrivaled expertise in custom apparel and e-commerce and Member Splash’s unwavering focus on streamlining swim club operations, clubs can sail smoothly through their daily tasks, saving valuable time and resources. Together, SquadLocker and Member Splash are redefining the game and empowering swimming clubs to make waves. It’s time to make a splash!

Embracing the Future: Why Our Transition to Software Intercom Is a Game-Changer for Customer Support

In our ever-evolving digital landscape, staying ahead is not just about keeping pace but leading the charge. We are thrilled to share a significant upgrade to our customer support system – a transition from Freshdesk to Intercom. This shift marks a pivotal moment for us and, more importantly, for you, our valued customers. In this blog post, let’s explore why the software intercom is a game-changer and how it will redefine your experience with Member Splash.

A Seamless Connection with the Messenger App

The heart of our new support system lies in the Messenger app, strategically positioned in the bottom-right corner of your Member Splash dashboard. This real-time communication channel eliminates the need for traditional ticketing systems. Board level admins can now connect with us directly, ensuring that your concerns are addressed promptly. This immediacy fosters a quicker and more efficient support experience.

AI-Powered Assistance with MSbot

Say hello to MSbot, our AI chatbot powered by Intercom. Accessible through the Messenger app, MSbot is your 24/7 virtual assistant. It leverages a vast repository of help center articles to provide immediate support for general information, troubleshooting, and service tips. If your query requires personalized attention, our commitment is to respond within one business day. MSbot is here to make your interaction with Member Splash smoother and more convenient.

Your Personalized Guide: Help Center

While FreshDesk solution articles will be available until the end of the month, we are rolling out a new and improved Help Center with Intercom. This dedicated space provides a convenient Messenger option for personalized guidance. Whether you’re having trouble accessing your account or need step-by-step assistance, our Help Center is your go-to resource.

A Smoother Transition for a Better Customer Experience

Transitioning to Intercom is not just a technological upgrade; it’s about delivering a seamless and enriched customer experience. We understand that change can be daunting, and we appreciate your understanding during this transition. Our goal is to empower you with the tools and support you need to succeed, and Intercom is the vehicle that will take us there.

Conclusion: Here’s to a Future Filled with Improved Support

Thank you for entrusting us with your needs, and we are excited about the prospect of serving you better through Intercom. If you have an open ticket with our current system, rest assured that it will be migrated seamlessly to our new platform. If you have any questions or concerns, simply reach out through the Messenger app, and our team will be there to assist you.

Here’s to a future filled with improved support, enhanced communication, and a more robust Member Splash experience.

Dive into Success: How Private Swim and Tennis Clubs Can Thrive with Social Media

Introduction: In the ever-evolving landscape of private swim and tennis clubs, staying ahead means embracing modern tools to foster community, engagement, and growth. One powerful avenue for achieving this is through the strategic use of social media platforms such as Instagram and Facebook. In this blog, we’ll explore the manifold benefits that arise when private swim and tennis clubs leverage these platforms to not only attract but also retain members.

Building an Inviting Community: Social media platforms serve as virtual gathering spaces where club members can connect, share experiences, and build a sense of belonging. By creating dedicated pages or groups, clubs can nurture a vibrant online community, fostering relationships that extend beyond the physical boundaries of the club.

Showcasing Club Culture and Activities: Instagram and Facebook provide a visual feast, making them ideal for showcasing the vibrant culture and activities of private clubs. Regularly updated feeds featuring images and videos of swim meets, tennis tournaments, social events, and other club activities not only entice prospective members but also keep current ones engaged and excited about what the club has to offer.

Effective Event Promotion: From swim meets to tennis tournaments and social gatherings, these platforms offer an effective way to promote upcoming events. Creating event pages, sharing behind-the-scenes glimpses, and utilizing targeted advertising can significantly boost attendance and participation, ensuring that the club’s calendar remains dynamic and well-attended.

Member Engagement and Feedback: Interactive features such as polls, Q&A sessions, and live videos allow clubs to directly engage with their members. Seeking feedback, addressing concerns, and involving members in decision-making processes contribute to a more inclusive and responsive club environment.

Attracting New Members: The visual appeal and widespread reach of Instagram and Facebook make them invaluable tools for attracting new members. Engaging content showcasing the club’s facilities, activities, and community spirit can draw the attention of individuals seeking a welcoming and active club environment.

Enhanced Communication: Effective communication is the backbone of any successful organization. Social media platforms provide private clubs with direct channels to disseminate important information, updates, and announcements swiftly. This ensures that members are well-informed and connected to the pulse of the club.

Member-Generated Content: Encouraging members to share their experiences, photos, and videos on social media not only serves as authentic testimonials but also amplifies the club’s reach. User-generated content builds a collective narrative that showcases the club from the perspective of those who know it best – its members.

Conclusion: In the digital age, private swim and tennis clubs can harness the power of Instagram and Facebook to transform their member engagement strategies. From fostering a sense of community to showcasing the club’s unique culture, these platforms offer a dynamic way to attract and retain members. By integrating social media into their overall communication and marketing strategies, private clubs can dive into a future of sustained growth, community connection, and success.

Unlocking Success: The Multifaceted Support Ecosystem of Member Splash

Embarking on a journey with a new software platform can be both exciting and daunting, especially when it involves the coordination of essential functions for an organization. At Member Splash, we understand the importance of a seamless transition, particularly when it comes to onboarding new board members. We take pride in our diverse array of support options that cater to a spectrum of learning preferences and needs.

1. Member Splash University: Tailored Training for Every Role

Our flagship offering, Member Splash University, is a testament to our commitment to providing targeted training resources. This extensive video training series is thoughtfully categorized based on specific administrative roles, ensuring that each board member receives instruction tailored to their responsibilities. Whether you’re the Membership Chair, Front Desk Admin, Facilities Chair, Treasurer, Social Chair, or Communications Chair, our courses empower you with the knowledge required to operate the platform effectively.

2. Onboarding Courses: A Guided Path for Beginners

For those who are new to Member Splash, or those seeking a refresher, our beginner-level video training course – “Member Splash University – Onboarding Courses” – is an invaluable resource. Organized into Basics, Essentials, and Premium levels, this series provides a step-by-step guide to acquainting yourself with the platform, irrespective of your prior experience. In addition, all new customers get a group One-on-One training session to walk you through your specific setup and answer any questions that remain.

3. Solution Articles: A Knowledge Repository at Your Fingertips

Our Solutions Article library, available at membersplash.com, serves as a comprehensive knowledge repository. Essentials and Premium customers can also submit support tickets for personalized assistance when solutions are not readily available in the library.

4. Weekly Q&A Sessions: Real-Time Guidance from Member Splash Coaches

To address your specific setup and configuration queries, we offer complimentary weekly Q&A sessions facilitated by our experienced coaches. Early enrollment is recommended, as slots are allocated on a first-come, first-served basis.

5. Managed Member Splash: Tailored Support for Complex Needs

Recognizing the challenges of managing complex software, especially with volunteer staff, our Premium Block Hours through “Managed Member Splash” provide access to skilled coaches who can promptly address your organization’s unique needs.

6. Facebook Community: Connect, Share, and Learn

Join our dynamic Member Splash Community on Facebook to connect with knowledgeable administrators who comprehend the nuances of our system. This community is a hub of shared experiences and expertise, offering insights that can optimize your system and enhance your club’s operational efficiency.

In conclusion, our commitment is not just to providing software but to empowering your organization for success. We trust that this comprehensive support ecosystem will pave the way for a successful start with Member Splash. Should you have any further inquiries or require assistance, our dedicated team is here to ensure a smooth transition and effective utilization of our platform for your organization. Thank you for choosing Member Splash – where success is not just a goal but a shared journey.

Empowering Community Spirit: The Benefits of Donations During Annual Pool and Tennis Club Memberships

Introduction: Joining a pool and tennis club isn’t just about enjoying the facilities; it’s about being part of a community that thrives on shared experiences. One way to enhance this sense of community is by incorporating a donation appeal during annual dues collection. In this blog, we’ll explore the positive impact of asking for donations within the context of club memberships, focusing on how it empowers members to contribute and the manifold benefits it brings to the community.

  1. Fostering a Sense of Community Ownership: By encouraging members to contribute through donations, the club fosters a sense of ownership within the community. It shifts the perspective from being a mere consumer of club services to an active participant in its well-being. This sense of ownership can lead to increased engagement and a stronger commitment to maintaining and improving the facilities.
  2. Empowering Members to Make a Difference: People inherently want to make a positive impact on their surroundings. Requesting donations during annual dues provides members with a tangible opportunity to contribute to the betterment of the club. Whether it’s funding new equipment, enhancing landscaping, or supporting community events, members feel empowered knowing that their contributions directly contribute to the club’s growth.
  3. Enhancing Facilities and Experiences: The funds generated through donations can be directed towards enhancing club facilities and experiences. Whether it’s renovating the pool area, upgrading tennis courts, or organizing special events, the additional funds enable the club to go above and beyond basic maintenance, creating a more enjoyable and appealing environment for all members.
  4. Promoting a Culture of Philanthropy: Incorporating a donation appeal into the annual dues structure helps establish a culture of philanthropy within the club. When members witness the positive outcomes of their collective contributions, it instills a sense of pride and encourages ongoing support. This culture can extend beyond the club, influencing members to engage in charitable activities in their broader communities.
  5. Financial Sustainability and Flexibility: Raising even a modest amount through donations can significantly contribute to the club’s financial sustainability. This additional income provides flexibility in budgeting and allows the club to undertake projects that might otherwise be challenging to fund solely through standard membership fees. It ensures the long-term viability of the club and its ability to adapt to changing needs.

Conclusion: Asking for donations during annual dues collection is not just about raising funds; it’s about cultivating a vibrant and engaged community. By empowering members to contribute, clubs can create a culture of shared responsibility, enhance facilities and experiences, and ensure long-term sustainability. Ultimately, the benefits extend far beyond the financial aspect, creating a thriving and closely-knit community that takes pride in its collective efforts.

Leveraging Waiver Forms for Your Swim and Tennis Club with Member Splash

Introduction: Ensuring a safe and enjoyable experience for members and guests at your swim and tennis club involves effective management of pool access. Waiver forms play a crucial role in granting permissions, especially for scenarios like allowing younger teens to use the pool without a parent present. Discover how Member Splash, our trusted software solution, simplifies the creation, tracking, and management of waiver forms, ensuring a seamless experience for both clubs and members.

Why Waiver Forms Matter: Many swim and tennis clubs, including our client clubs, require members or guests to submit waiver forms to access the pool. These forms serve as permissions, and a common use case is granting teenagers access to the pool without parental accompaniment. With Member Splash, the process of creating, tracking, and displaying the status of these forms is streamlined for effortless management.

Key Features of Member Splash Waiver Forms:

  • Automatic Expiration: Waiver forms created through Member Splash automatically expire at the end of the calendar year. Members are prompted to re-submit each season, ensuring the most up-to-date permissions and information.
  • Display and Submission: Waiver forms are prominently displayed to members on the Manage Account screen and open in an overlay window for easy submission. Once submitted, a waiver form will not be displayed again to the member for the rest of the year.
  • Check-in Screen Indication: The waiver status is indicated on the check-in screen, providing crucial information to guards. However, it’s important to note that a lack of a waiver won’t prevent a member from checking in; clubs need to enforce policies regarding waivers.

Conclusion: Member Splash empowers swim and tennis clubs to effortlessly manage waiver forms, ensuring a smooth and secure experience for members and guests. By leveraging the features and customization options offered, clubs can streamline the process of granting permissions, enhance member engagement, and uphold safety standards at the pool. Dive into the ease of managing waiver forms with Member Splash for a worry-free pool access system.

Maximizing Revenue and Efficiency: The Power of Member Splash

In the dynamic landscape of club management, finding tools that not only streamline operations but also bolster revenue streams is essential. Member Splash emerges as a comprehensive solution that not only pays for itself but significantly enhances club revenues while optimizing cost management. Let’s delve into how this innovative platform offers a synergy of revenue generation and cost-saving features, transforming the trajectory of organizational success.

Driving Revenue Up

Member Splash isn’t just a system—it’s a catalyst for increased revenue. Here’s how:

Capturing Guest Fees

By implementing a front desk check-in system fortified with photo ID verification, the incidence of guest fraud dwindles. This security measure isn’t just about protection; it’s about amplifying sales of guest passes. Remarkably, numerous clubs adopting Member Splash witness a surge in revenue from these increased sales, effortlessly offsetting their annual subscription fee.

Efficient Cash Tracking

Every penny counts. Member Splash enables meticulous tracking and accountability of cash received at the front desk for guest pass purchases, significantly reducing revenue seepage—a critical aspect in maximizing overall income.

Converting Guests to Members

The ingenious “Visits Report” tool identifies frequent club guests ripe for conversion into members. Leveraging this insight, clubs successfully nudge these visitors towards purchasing their memberships, cultivating a robust member base and augmenting revenue streams.

Optimizing Membership Usage

Member Splash reports provide a panoramic view of member activity, highlighting inactive members. This invaluable data allows clubs to identify and replace inactive members with newer families eager to engage with club services, translating into a surge in revenue.

Tech-Savvy Appeal

An aesthetically pleasing membership portal coupled with cutting-edge technology not only enhances user experience but also instills confidence in potential members. This modern interface becomes a magnet, attracting new members and driving revenue growth.

Monetizing the Waitlist

Maintaining a healthy waitlist is a strategic move for clubs. Member Splash facilitates the collection of nominal waitlist fees online at the time of application. This seemingly modest fee, say $25 per applicant, accumulates quickly. Just twenty new applicants translate to an effortless $500 boost in revenue.

Facilitating Payments

Seamless online registration and payment options for pavilion rentals incentivize more bookings. The easier it is for members to register and pay for events, the higher the utilization rate, thereby augmenting revenue from event rentals.

Efficiency Leading to Savings

Member Splash not only bolsters revenue but also streamlines operations, reducing costs and enhancing overall efficiency:

  • Streamlined Operations: The platform simplifies administrative tasks, saving valuable time and labor costs.
  • Reduced Fraud and Revenue Leakage: Robust security measures minimize fraud, ensuring maximum revenue retention.
  • Automated Processes: Online payment options and automated tracking reduce manual errors, saving both time and resources.


Member Splash stands as a game-changer, seamlessly integrating revenue-boosting strategies with cost-saving efficiencies. Its multifaceted approach empowers clubs to thrive, not just survive, in an increasingly competitive landscape. By leveraging technology, maximizing member engagement, and optimizing revenue streams, Member Splash emerges as the quintessential partner in propelling clubs towards sustained growth and success.

How a Private Facebook Group Revolutionizes Club Administration with Member Splash

In the bustling realm of club administration, managing a smooth operation can be as challenging as it is rewarding. Enter Member Splash, a robust software solution designed to streamline club management processes. But what sets it apart isn’t just its features; it’s the invaluable support system woven through a private Facebook group known as the Member Splash Community. Let’s delve into why this online community has become an indispensable asset for club admins utilizing Member Splash.

A Collaborative Hub for Insights and Support

The Member Splash Community isn’t your run-of-the-mill Facebook group; it’s a haven for club administrators leveraging Member Splash. This private enclave serves as a knowledge-sharing platform where members can pose queries, share insights, and offer advice. The group thrives on its sense of community spirit, fostering an environment of collaboration and mutual assistance.

Tap into Collective Wisdom

The group’s essence lies in its diverse array of members—club admins, seasoned users, and the Member Splash team itself—all congregated with a common goal: to enhance club management efficiency. Need troubleshooting tips? Seeking best practices for membership renewals? The collective wisdom of this community is just a post away.

Prompt and Informed Support

One of the standout features of the Member Splash Community is the responsiveness. Whether it’s a technical glitch, a query about functionalities, or a request for operational advice, members rally to offer prompt and informed solutions. Moreover, the Member Splash team actively participates, ensuring accurate and timely resolutions to user queries.

Real-World Solutions from Real Users

What sets this group apart is its authenticity. Here, admins aren’t just receiving advice from a faceless entity; they’re tapping into the experiences of peers who navigate similar club management waters. Real-world solutions and firsthand experiences shared within the group add immense practical value to the discussions.

Enhanced User Experience

The Member Splash Community isn’t solely about troubleshooting. It’s a treasure trove of tips, tricks, and innovative ways to maximize the software’s potential. From utilizing lesser-known features to implementing creative strategies for member engagement, users continuously discover novel ways to enhance their club’s efficiency and member experience.

Building Relationships Beyond Software

Beyond its primary function of aiding with software-related queries, the group cultivates relationships. Shared experiences and camaraderie foster a sense of belonging, transcending the digital realm. Connections made here often extend beyond discussions about Member Splash, fostering networking opportunities and professional relationships.

The Power of Community Support

In the intricate world of club administration, having a support system is indispensable. The Member Splash Community stands as a testament to the power of collective support. It’s not just a group—it’s a lifeline for club admins navigating the complexities of managing memberships, registrations, events, and more.


In the realm of club administration, leveraging software like Member Splash is a game-changer. However, the real magic lies in the supportive ecosystem fostered by the Member Splash Community. Through collaborative engagement, timely assistance, and a shared passion for seamless club management, this private Facebook group stands tall as an invaluable resource for club admins utilizing Member Splash. Joining isn’t just an option—it’s a gateway to a world of insights, solutions, and an extended network of like-minded professionals.

The power of community is profound, and in the Member Splash Community, it’s not just about software; it’s about empowering each other for success in the realm of club administration.